Once we believe everything’s sorted, we’ll let you know what we did in plain terms and ask you to confirm it’s all working as it should. This list shows anything we’re waiting to hear back from you on. If we don’t hear from you after a little while, we’ll take that as a sign everything’s fine and close things off, but if the problem’s still there, just let us know, and we’ll pick it straight back up.
Ref
Summary
Status
All caught up here – there’s nothing waiting to be logged. As soon as something comes in, it’ll appear straight away.
